Here to help.

Find guidance for your Range Ledger logbook, subscriptions and privacy.

FREQUENTLY ASKED QUESTIONS

Good questions. Clear answers.

Where are my records stored?

Your core logbook data is stored locally in encrypted app storage on your device, rather than in a mandatory cloud account.

Do I need an account?

Range Ledger is designed to let you manage your personal records without creating a Range Ledger account.

How do I manage my subscription?

Subscriptions are billed and managed through the Apple App Store or Google Play. You can change or cancel your subscription in your marketplace account settings.

What happens if I change phones?

Records are kept locally. Do not assume your logbook will automatically sync to a new device. Keep your original device and data available until you have confirmed a supported transfer or backup method.

Can I attach photos to sessions?

Range Ledger supports adding photos to session records. Keep copies of important material outside the app if needed for your own records.

How do I ask about privacy?

Read our privacy policy or email us directly with your question.

Still need assistance?

Tell us what happened, your device platform and app version. Please don't email passwords, payment card details or other sensitive information.

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